Shipping & Delivery Information
This Shipping Policy governs the shipping and delivery of products purchased from Lamriz Creations (“Lamriz,” “we,” “us,” or “our”) using third-party courier partners, including but not limited to Nimbus Post, Shiprocket, Indian Post, FedEx, DHL, and Blue Dart.
1. Shipping Methods: We offer a variety of shipping methods through our trusted third-party courier partners to ensure timely and reliable delivery of your purchases. The available shipping options may vary based on your location and the products you have ordered.
2. Order Processing: Once your order is successfully placed and payment is confirmed, we will process your order for shipment. Please allow up to [X] business days for order processing before shipment. You will receive an email notification with tracking information once your order is dispatched.
3. Estimated Delivery Time: The estimated delivery time varies depending on your location, the selected shipping method, and the courier partner. While we strive to meet the estimated delivery times, unforeseen circumstances may occasionally cause delays. Lamriz Creations shall not be held responsible for any delays beyond our control.
4. Shipping Charges: Shipping charges are calculated based on the weight, size, destination, and chosen shipping method. The applicable shipping charges will be displayed during the checkout process before payment.
5. Tracking and Notifications: Upon shipment, you will receive an email containing tracking information that will allow you to monitor the progress of your package. You can also log in to your Lamriz Creations account to view the status of your order.
6. Shipping Address: Please ensure that the shipping address provided during checkout is accurate and complete. Lamriz Creations shall not be responsible for orders shipped to incorrect or incomplete addresses provided by the customer. Any additional charges incurred due to incorrect addresses will be the responsibility of the customer.
7. Signature Confirmation: In some cases, a signature may be required upon delivery. If you are not available to sign for the package, the courier partner may leave a notification with instructions for redelivery or pickup.
8. International Shipping: For international shipments, additional customs duties, taxes, and fees may apply. These charges are beyond our control and are the responsibility of the customer. Lamriz Creations is not liable for any delays, fees, or issues related to international customs.
9. Shipment Damages and Lost Packages: If your order arrives damaged or is lost during transit, please contact us at [email] within [X] days of receiving the order. We will work with the respective courier partner to resolve the issue promptly.
10. Change in Shipping Address: If you need to change the shipping address after your order has been placed, please contact our customer support at [phone number] or [email] as soon as possible. We will do our best to accommodate the change if your order has not been dispatched.
11. Contact Us: For any questions or concerns regarding shipping, please contact our customer support team at [phone number] or [email].
By placing an order with Lamriz Creations, you acknowledge that you have read, understood, and agreed to the terms outlined in this Shipping Policy. This policy may be updated periodically without prior notice. It is your responsibility to review the policy periodically for any changes.